Customer Testimonials
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Everyone is so friendly and want to make the experience a pleasant one. The ladies at the front desk go above and beyond to take care of their customers.
Great and fast service. I received professional service and left satisfied with the amount I paid and confident with the service that was provide. Overall great service
Great experience buying my pre-owned vehicle. Jeffery was professional and easy to work with. Process was smooth and quick. Would definitely go back and purchase from them again!
Great experience buying my pre-owned vehicle. Ron was professional and easy to work with. Process was smooth and quick. Would definitely go back and purchase from them again!
Sales was good guy to talk to. Found what I was looking for and they got it ready for me. Only negative would be unwillingness to negotiate price and adding a $3500 warranty without asking if I even wanted it. Probably would have gotten it anyway, but should have asked before signing.
WOW! Replaced our 2016 Sonata with a 2023 Sonata Limited. What an amazing car. From the beautiful exterior, the first class interior with leather seats, the unbelievable safety and convenience features, the quiet ride; I think the car is the best value for the money of any car I know of. Hyundai has really stepped up to the plate. The entire staff of Justin, our salesman; Justin and Joseph in management and finance were all easy to work with and very professional. It felt like they were friends and did all they could to earn our business.
Every one was friendly and helpful! I would recommend Team one to anyone who is interested in buying a vehicle. The Ford Escape we purchased was in top condition and very clean. We were very satisfied with their service and our purchase.
I had never been to the Gadsden dealership. I went to get the oil changed in my Santa Fe. Everyone was helpful & really nice. I will definitely go back.
3rd time dealing with Ron and Hyundai! Wonderful experience as always!!!! Went in towards close of business, but everyone was eager to help and have me leave in a car that night!
Couldn’t ask for a better car buying experience. Friendly staff, neat and clean facility, easy-going and laid back atmosphere. My wife and I are enjoying our Jeep.
Very clean facility, pleasant atmostphere, staff friendly and knowledgeable about what they have to sale. Purchased a second vehicle here for spouse in less than three months.
I went in really not looking to purchase, ended up working with Ron and bought a new Hyundai Elantra. I'd say the experience was very good! Thanks Ron.
My 2010 Hyundai Elantra had 199,000 miles on it. The dealership replaced my transmission with a rebuilt one. They told me an OEM (original equipment) transmission was not available. Hyundai's powertrain warranty on a new Hyundai is 10 years or 100, 000 miles. That covers the engine, transmission and other major components of the drive train. As far as I can tell, this warranty was in play when 2010 model vehicles were new. Yet the warranty on this rebuilt transmission is only 12 months or 12,000 miles. I am assuming on a rebuilt transmission they replace all the dynamic, wearing components (e.g. bushings & bearings) with ...
Purchased a new vehicle from them today and they worked with me and delivered the vehicle to my at my workplace. Great customer service, highly recommend!
Great service and a super friendly staff at Team One Hyundai of Gadsden. I highly recommend this service department to anyone needing their car serviced.
The service department was top notch!!! From the person at the desk to the technicians in the back. The waiting area was very clean. The wait time was very short. I brought my car in to have it worked on due to a recall. The whole experience was excellent!
Great place, good service, 100% satisfied with the service the people are good to work with and make you feel at home!!! Joseph was a great help with selling us the car and answered every question we had. The manager was super friendly and kept us comfortable when Joseph was busy assisting other customers. Highly recommend!
So happy with my new Hyundai! The staff at Team One was friendly, fast and efficient. Best experience in buying a car that I've ever had. No pressuring me while I was trying to decide if this was the best choice for me. Made me feel welcomed and comfortable. Explained everything I needed to know about the functions of the car.
The Service Department employees were very efficient, and kind. They found the problem with my vehicle and made needed repairs in a very short time. The whole area was very neat and clean. A very pleasant experience.
Best experience we have ever had with a dealership. Sales manager finance department all that was great Cannot think of our salesman’s name but a fantastic job he did
Took my car for oil change, tires etc. Courteous and friendly service. I fell asleep and the attendant gently woke me up and said your car is ready.
Friendly and fast service. Charlie was very helpful and explained all the maintenance done on my vehicle, as well as what to expect in the coming months.
Everyone was very friendly & helpful. They made sure that I was well informed & comfortable the whole time I was there. I had a great experience. I would definately recommend Hyundai of Gadsden to everyone.
It was a positive experience they gave me a fair price for my trade in, willing to work with me in getting into a ballpark price that I needed to be and they even invited me to lunch. Thank you Jeffrey, Justin and the financial desk officer for all your help. Now my challenge is learning all the electronics equipment. Above all the service render was excellent.
Very pleasant crew… Mr Draper was the best salesman ever! Would definitely buy from him again! Service department is also awesome and that truly matters when you buy a new car… A+++++
Pate was a huge help and knew exactly what I wanted. So pleased! Already owned a couple of Hyundai’s and was excited to add one more to the family.
The whole team was very helpful and went the extra mile to find the car I was looking for! Very professional and courteous. Highly recommend!
Very polite and enjoyable people make you feel right at home Jeffery and Amanda so nice carried me to service department and introduce to everyone all over the building received great care
Excellent service my Terry McClain. Car was worked on in a very timely fashion. Great great service. Could not ask for any better service and cost . Great wonderful service.
I have done business with this dealership for a number of years and have always a good service. Very nice people let this dealership. I would recommend them for service on your Hyundai
Salesman, Tony, was very patient and helpful, and he was very knowledgeable. Buying process was made easier by Todd in the business office. He was thorough, kind, and patient. These two men were great ambassadors for Team One and Hyundai.
Repaired my warranty issue quickly and without hassle! Very courteous and explained repairs in detail. The car was ready when promised. Top notch Service department.
The repair experience and the quality of repairs, thus far, were good. However, setting up the appointment via, what I’m fairly certain was, an off-site call center was not great. The reception on the other end of the call was very bad, and, as a result, the person on the other end scheduled the wrong vehicle for repair. The repair tech at the dealership took care of it, though, and I was in and out more quickly than expected.
The service tech explained what needed to be done to my car and made recommendations to me. He wasn't pushy. Car was fixed in the time frame specified.
Salesman was very obliging,found the car we wanted at another dealership,brought it to his showroom for us to look at and was helpful in every way.We did not finance with them and instead used our bank.Filled out all paperwork at the bank and took a check to get the car,then found out it was the wrong vin number after getting to the dealership.They said it would be an easy fix but it was not as bank had already sent their paperwork in,had to retrieve it back and start over.That meant another trip ...
We spent about three hours in buying process. It was vary pleasant. The staff was very attentive, of all our needs. We are vary pleased with our purchase. Tony Roberson is the best sales man I’ve ever had the pleasure to work with. And, I know sales.
Jonathan was very helpful. He went out of his way to help me out. I needed my car and didn't want to rent a car so he went out of his way to help me.
Customer service was excellent, as usual! And, as usual, I didn’t jot down anyone’s name. The gentleman who checked me in recommended an addition to my oil change and explained that it will help to extend the life of my engine. We also discussed how I never get any coupons from Hyundai (smile—don’t). He assured me he would look into it. Check out was, as ALWAYS, AWESOME! The check out woman is so Friendly and personable! Today was a GREAT visit!!
Great customer service. Everyone I had contact with made me feel valued as a customer. Explanation of the service and costs was thorough and professional.
Very easy experience. This review is for the service department. I scheduled my oil change and tire rotation via a reminder phone call. Upon arrival, I was greeted kindly. The advisor went over the work that was to be done and was given time expectation. The service was completed within this time. The advisor overviewed the paperwork with me and showed me all the check points on my vehicle. They also washed my car! Such a bonus. Thank you. I will use this dealership again and recommend to others!
The air conditioning quit working so I called for an appointment and when I arrived the car was taken in immediately and diagnosed. A part was required for repair and had to be ordered. A few days later the part arrived and I was contacted . I went the next morning and the car was immediately taken in for repair. I thought that the job would take at least 4 hours but it was ready in less than 3 hours. I had opted to wait and the waiting room was nice. Everyone was very nice and the car was repaired. I live closer ...
Have taken our car here for service since we bought it. Great service every time. Will continue to take it there for the life of the car.
Tony Roberson our Sales Rep and Todd Thomas our Finance Manager were very patient and understanding. My wife and I can be a bit of a challenge but Tony and Todd were very good about meeting our needs. Tony spent considerable time with us going over all the technology and improvements in our new Hyundai. I would highly recommend Team One Hyundai of Gadsden.
Everyone was friendly, patient and very knowledgeable. Tony covered everything about the car, from A to Z Todd was very understanding and walked us through the financing process. Together they got us a great rate.
They do what's necessary, get it done quickly and efficiently. Make recommendations based on upcoming service intervals. Service manager is outstanding. Fast In and out.
My wife and I bought a brand new Tuscon. Customer service was fantastic and the people were very friendly. Easy process. The sales representative was very knowledgeable and taught us everything about the vehicle and what we can do on our phones. Highly recommended everyone to Hyundai of Gadsden.
Great service and fast repairs. Had engine replaced in Hyundai sonata. Carried vehicle in on a Saturday and got it back in 2 weeks Wendy in service dept was great to work with.
Excellent service. Service is done in timely manner. Everything is gone over with you. Don’t try to push any services on you. Highly recommend dealership .
If I could give get more than 5 stars, I would. A very friendly and knowledgeable representative came out immediately when we pulled into the service lane. Knew the reason for our visit and asked if we needed anything else checked. We mentioned that it was about time for new tires. We were quoted a competitive price and purchased the tires. Glad not to have to go to a tire store. Service took care of it all!
They fixed my car on time and took the time to explain what was wrong with my car plus washed it after they were finished fixing it.
Stopped in on Friday evening. Shopped around on Saturday. Went back and bought the car. By far the best price. No one else came close. Mike was awesome and even won $250 with a spin of the Big Wheel!!
I took my car in to the dealership for a routine oil change and looked at their new cars while I waited. Everyone was courteous and helpful in the service dept. as they explained some needed repairs for my car. The salesman who showed me the new cars was also friendly and very thorough in explaining all of the new features. I even returned the next day for a test drive. Both days were pleasant experiences!
Fabulous customer service in the service department. The team is easy to work with and makes sure your car is fixed. Would recommend to anyone!
Great service, friendly people. Would highly recommend this car dealership to my friends and family and church family. Car looks great and running smooth. Thanks
Every time I go to get my car serviced, I am greeted by a smiling, helpful service associate. They make getting my car serviced quick and easy!
Love their service department met me at the door checked me in in no time they had my 7500 checkup and oil change done in under 45 min.just enough time to get me a soda and some popcorn .thanks team one
Team One Hyundai has a fantastic service department. Terry that works back there is great. I was standing at cashiers trying to get ones for snack machine. Cashier said that they were to bank and right then did not have any. I told her no problem it wasn’t anything necessary. She was very polite and apologized. Terry was behind me and said here’s two dollars don’t worry about paying me back . In my eyes this is going above and beyond taking care of customers. Team one great service.
We couldn't be more pleased with the sales man Rich, manager, financing made the purchase pleasant instead of stressful. Will be a loyal customer for years. Thanks Teamone of Gadsden
Service is always excellent. Helpful and friendly customer service. Would recommend this dealership to anyone wanting to purchase a vehicle. Never had any problems here.
Bought a new Tucson everyone was super nice had a great experience I would recommend this dealership and Hyundai for anyone looking for a new vehicle very dependable cars
Service has always been good, people are friendly and I decided they would be a good place to buy another car and it did turn out good.
Without an appointment my car was serviced with an oil change in less than 20 minutes. Also has a courtesy car wash. Staff is friendly and professional. Way better than a “quick oil change” facility.
Everyone is great . I would recommend them to everyone . You won?t be disappointed . If you are looking for a car ask for Mike .
Always helpful, fast and friendly. There usually seems to be a lack of communication between the call center that schedules service and the dealership but they have never made me reschedule or wait longer.
We love Hyundai of Gadsden great service and friendly staff wonderful staff we love team Hyundai We have bought 3 vehicles we love Hyundai they are great
Good place to buy a car. Ron Dancy & the nice gentle who closed my deal made me feel like i was part family. I made a nice experience.
Overall great experience. Professional sales team. Easy finance options. Quick processing and in our new car in a few short hours. Will certainly see them again in the future. Thanks!
I had a woknderful experience at Team One Hyundai in Gadsden. The people were very friendly and the service was excellent. I would definitely return and referr others.
Team One Hyundai was professional in dealing with me. The experience was stress free and my representatives were knowledgeable and thorough. I do not have further information to provide.
I had a great experience when I purchased my vehicle. Everyone was polite and professional. I will recommend this dealership to family and friends. Thank you
your salesman mike sigmon took the time to insure my buying experience was a pleasure this was my fourth Hyundai I have purchased from mike
Great i will return and buy some more for my kids and sin more people that way the hold team needs to be rewarded for a job well done
The whole team is amazing and easy to work with. They help you find the car that's right for you, their not just trying to sell you just any car to make a sale. Everyone is friendly and I would recommend them to anyone!
I really enjoyed the professional attention to get the sale done.I also appreciate they went out of their way to make my kids and myself feel at ease.
Total experience was the best car buying experience EVER. Everyone acted as if I were family and went out of their way to ensure I was pleased with my decision. Tony reached out several times to ensure that I was still happy. I absolutely love my car!
Great dealership and people. Also, the car is excellent! The sales people were not too pushy and Steve Prater will meet you at the door if you have an appointment!
Would recommend to anyone in the market for a car. Staff was very helpful and worked with me to get me rolling in a new car quickly
I will be back to do business with this dealership again. Everyone is friendly and helpful. Mike and Todd went out of their way to help me.
Mike was very helpful. Several of the employees came over and introduced their self's. Everyone was very friendly. Mike took a lot of time with us so I would understand how things worked on the car.
Definitely not your average car dealership. These guys go way beyond anything you would ever expect from a car dealership. From the beginning to the end, nothing but first class all the way!
It was a very good experience buying from team one hyundai and will do business their again. The staff and everybody was really nice to me and my wife
Marshal Layton and I had been in contact with each other 2 months prior to my purchase. I was trying to work with another dealership who promised me they could get me approved but failed me. So I received a call from Marshal before I left on a cruise and explained to him I was looking for a car for my daughter and he helped me from that day forward. This was the best car buying experience.
One of the best buying experiences ever. Was treated respectfully and felt my opinion and desire was important. I was allowed time to drive and discuss different vehicles till I found the one I liked and wanted to purchase.
I worked with Mr. Draper during my entire process and he was very professional. He responded to all of my questions in a timely manner and never blindsided me. I would recommend purchasing a vehicle from this dealership to anyone.
Excellent and quick didn't take hours to make the deal and then called me back because Hyundai financed at a lower rate that was excellent.
We have worked with Mike Sigmon as we purchased our first Hyundai until today and have been very happy with him and the Service Department where we always have our vehicle serviced.
The dealership worked with us very well and helped us with the purchase of our very much needed new vehicle! Very friendly service! We were Very satisfied with our experience at Team 1 Hyundai of Gadsden!
Jeff was awesome. Very friendly and informative. Awesome working with him!!! I would definitely recommend him to others. He called me and kept me informed throughout my car buying process.
I have purchased and/or leased several vehicles from this dealership. Another positive experience. I would gladly recommend this dealership to anyone who is looking for a new vehicle.
Great service. I would recommend all to give this dealership a call. Jeff Draper was superb I'm his knowledge of all my questions. Todd was awesome in the finance part and every one was super friendly
If you are in the 'market' for a new Hyundai, go online, and check out what all Team One Hyundai of Gadsden can offer you! After making inquiries via internet, you will be contacted immediately and you won't be disappointed! (We also appreciated the gift card given to us just because we showed up for a 'test drive'...that was awesome!)
I had a great experience buying my wife a new Sonata. It had hail damage and they fixed it as good as any new car. Very pleased
Great Team, I bought a great New car! they did everything I asked and more, I could not be happier. From sales to service and the finance guys all GREAT!!!!!!
Friendly helpful staff especially steve praytor.all employees very friendly. Second purchase from this team within 6 months.helpful without being aggressive. Best wishes to all. Will refer other in future
The salesman and finance dept was extremely friendly and helpful. Loved this buying experience. We did not ever feel pressured into buying this car and the salesman was outstanding. He worked with us to get us the payment we needed.
Great job on my purchase and delivery. I love my new car . Bought it for my wife for valentine's day. She fell in love with it
Great dealership! Professional, courteous, and polite. The inventory was great and the staf at Team One Hyundai are the best. Ron Darcy is a great sales person. Thanks for the great buying experience!
Team One Hyundai of Gadsden dealers are friendly and fair. The Genesis dealer answered my questions clearly. He showed me most features on Genesis G80 with Ultimate Package. I was very pleased with this car.
Great Experience will definitely return and refer someone else there. From sales to finance to service Team One is definitely on top of there game.
Ron's awesome! I felt comfortable and he did everthing possible to get me a great deal. I would definitely recommend Hyundai of Gadsden to all my family and friends. Look forward to doing business with you in the future.